research
My research focuses on understanding and improving digital experiences through human-centered design and data science approaches.
Live Streaming and Feedback
Post-Stream Analysis of Live Stream Chat
Built prototypes of message-level and persona-level analytics of a streamer's chat to help them revisit missed messages and support the process of reflection for both streamers and viewers.
Developing Constructive Feedback for Live Streamers
Developed a system that solicits constructive feedback on behalf of live streamers from their community members and provides output in a dashboard.